Server Administration Module
A client application which enables system administrators to monitor and manipulate the distributed application and image servers is provided with the Giselle framework.
Some of the parameters of the system and the individual servers, that can be monitored using this tool, are:
database performance
CPU consumption
memory consumption
network utilization
end client throughput
Administrators or support center staff can also monitor activity of individual users, enabling them to:
Resolve ambiguities in the process using information about the user’s current activity;
Help users with cases of complex or difficult topologies of the parcels; According to a survey conducted by Slovenian MAFF, this was the most popular feature of the Giselle LPIS solution
(according to both – the users and the support center staff) as it enabled very efficient problem resolution.
Figure: Administrator client enables the possibility to monitor users and servers, change settings and configurations of specific users, take-over user's sessions and assist them when they are
confronted with problems.
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