Land Parcel Identification System

Support Center Module
Giselle application is used in environments, where many users interact with the system on a daily basis and knowledge management is an important factor of the overall success of a project. Support center web module plays a central role in providing users with up-to-date instructions, news and warnings during their every-day use of the system.

The following resources are included in the support center module (Figure 1):

• links to manuals, tutorials and other documentation
• daily news and announcements (Figure 2)
• FAQ section
• instructions for contacting support centre staff directly

All the information in the support centre module is indexed and relevant information can easily be searched for (Figure 3).



Figure 1: Support centre home page. The FAQ hierarchy is shown on top. Other modules can be accessed from the menu.



Figure 2: Support centre latest announcements



Figure 3: Support centre search results

Front page | Authentication and Security Tools | Server Administration Module | System Diagnostics and Statistics | Advanced Configuration Editing | Migration Tools | Distributed Computing Environment for Custom Scripts | Recording of Historical Data | Large-Scale Generation and Output of Reports | Client Application | Form User Interface Toolkit | Querying Attribute and Graphical Data | Boundary Changes and Data Capture | 3D Rendering of Spatial Data | HTML Web GIS | Support Center Module

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